Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to make it right.
We recommend recording an unboxing video when opening your package to help resolve any issues quickly.
We have a 10-day return policy.
Eligible for return/exchange: Defective, damaged or non-working products; wrong product received.
Not eligible for return/exchange: Change of mood; used products; damage caused by improper handling; without original packaging; wrong model/version ordered by the customer.
Share your unboxing video on WhatsApp +91-92578-42977 or email billing@projectmshop.com.
Important: we do not provide reverse pickup — items must be sent back via registered post or courier, and return shipping is paid by the customer. Shipping charges are non-refundable, and charges will be deducted if an order is rejected at delivery.
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