Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
We recommend recording an unboxing video when opening your package to help resolve any issues quickly.
We have 10 Days Return Policy.
Product that are eligible for return/exchange -
- Defective, damaged or non-working products
- Wrong product received
Product/Reason that are NOT eligible for return/exchange -
- Change Of Mood
- Used Products
- Damage is caused by improper handling by customer
- Without original packaging
- Wrong model/version ordered by the customer
Video of product can be shared on What's App +91-92578-42977 or on email : billing@projectmtrading.in
Important Notes
- We do not provide reverse pickup. customers must send the product back via a registered post or courier.
- Return shipping charges are to be paid by the customer.
- Products must be returned in original condition with proper packaging. We are not responsible for damage during return transit.
Refund Conditions
- Products must be returned only after return approval.
- Shipping charges are non-refundable.
- No refund/replacement for products damaged during return shipping or used items.
- Shipping charges will be deducted if the order is rejected at the time of delivery.
You can check our full return/exchange policy HERE