- All sales are final. We do not accept return.
- In the event of damaged, missing, or incorrect product receipt, an exchange will be initiated.
- If you have used the item, then we will refuse to exchange it.
Exchange policy will not be valid for the below reasons:
- In the absence of an Unboxing Video from beginning to end.
- if you don't Submit your full video via Email or WhatsApp for any Claim within 6 Hours post product delivery.
REPLACEMENTS & REFUNDS:
- If a product is received and is in defective condition ( Dead On Arrival ) or damaged the product will be replaced with a new product. The product has to be shipped back to Projectmshop.com main office address (1C-12, Housing Board Colony, Akara bhatta, Abu road, Rajasthan 307510) after getting approval from our team with all original packing and accessories with no damage to serial numbers
- Once the product is received, we will inspect the product and check for any damage or usage or for quality. Once product is found to be unused and without damage, then we will dispatch your product on the same day. It is highly recommended to make a full unboxing video of the product. Inform us immediately when you receive any defected or damaged goods when you receive it.
- If received damaged/wrong product, Customer will pay the return shipping charges.
- Product can only be exchanged, not returned. All Sales are final.
- If upon receiving product, we find that you used the product, then we have right to refuse the exchange.
Feel free to reach us if you have any question or confusion about return/exchange policy. You can contact us on
Email - billing@projectmtrading.in
Phone/whatsApp - +91-92578-42977
Instagram - @project.m.shop
Address - 1C-12, Housing Board Colony, Akara bhatta, Abu Road, Rajasthan 307510
Projectmshop.com owned and operated by Project M Trading (GST- 08ABGFP6002N1Z0)
